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Koh Lanta Island:
Terms and Conditions for Hotel Reservations
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All our prices are
in Thai Baht, calculated per person and valid for
the indicated period. The prices include breakfast,
service charge and applicable government taxes.
After receipt of your reservation, we will contact
the hotel and send a confirmation to you together
with the exact costs of your arrangement.
Should our offer meet
your requirements kindly confirm back to us by e-mail
or fax and remit the equivalent to 3 (three) night's
accommodation to confirm your booking.
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If
you want to make payment with your American Express
card, we will e-mail our "Credit Card Authorisation"
form together with the confirmation of your booking.
Please fill in all required information, sign and
fax the form to
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(++66)
7637 5775 Attn: Island-Network Koh Lanta
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If your reservation is some
time in advance, you can also return the form
by air mail to Island-Network Koh Lanta, P.O. Box 126, Phuket 83000, THAILAND. Air mail
letters normally reach us within one week.
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In both cases, it is not necessary
to send additional papers, the "Credit Card Authorisation"
form is sufficient. On receipt Island-Network Koh
Lanta will mail, fax or e-mail the vouchers for
hotel accommodation and requested transfers as per
the value of your payment to you immediately.
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The final balance for all
services requested must be received 7 (seven) days
prior to arrival.
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This way of payment is only possible
for American Express cards.
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Should you prefer to pay by bank
remittance, please advise your bank to send the
payment by SWIFT to the account mentioned in the
confirmation.
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As
banks in Thailand are not able, to provide any information
about the sender of incoming payments
(domestic and overseas), we have to request a copy
of your signed and stamped remittance order to be
sent to us by fax or mail. This is your responsibility,
otherwise we do not know, from whom we received
payment and might cancel your booking.
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Payments, that are not accompanied
by a copy of the remittance order are treated as
unpaid bookings, because we cannot find out, who
sent this amount to our account.
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Please fax to
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(++66)
7637 5775 Attn: Island-Network Koh Lanta
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If your reservation is some
time in advance, you can also send a copy
of your signed and stamped remittance order
by air mail to Island-Network Koh Lanta, P.O. Box 126, Phuket 83000, THAILAND. Air mail
letters normally reach us within one week.
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In both cases, it is not necessary
to send additional papers, a copy of the remittance
order, stamped by the bank, is sufficient. On receipt
Island-Network Koh Lanta will mail, fax or e-mail
the vouchers for hotel accommodation and requested
transfers as per the value of your payment to you
immediately.
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The final balance for all services
requested must be received 14 (fourteen) days prior
to arrival.
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Any
booking, not fully paid before arrival, will be
cancelled resulting in the loss of your deposit
and the reservations made at the resorts. We
regret, but we cannot arrange meetings in the different
resorts to collect payments with customers, that
often do not show up at the time agreed. It is also
not the responsibility of the resort to collect
payment from guests who have booked at discounted
rates through a travel agency.
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Any booking, that concerns
the period from 20 December to 10 January, has to
be fully paid before 15
November, otherwise we will release the reservations
made without further notice and any deposit payment
made will be forfeited. Please understand, there
might be other customers in need of rooms for this
period.
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Should
you have to cancel a booking due to unforeseen circumstances,
the following cancellation fees apply depending on
the seasonality of each hotel: |
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Low Season (normally
the period from May to October) up to 10 days
before expected arrival time 1 night charge,
less than 10 days before expected arrival
time 2 nights charge.
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High
Season (normally the period from November
to April) up to 30 days before expected arrival
time 1 night charge, less than 30 days, but
more than 15 days before expected arrival time
2 nights charge. Less than 15 days, but more
than 7 days before expected arrival time 3 nights
charge. Less than 7 days before expected arrival
time 50% charge. |
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Peak Season (normally
the period from 10 or 20 December until 10
or 31 January) up to 15 November 1 night charge.
After 15 November but more than 30 days before
expected arrival time 3 nights charge. Less
than 30 days, but more than 15 days before
expected arrival time 50% charge of full amount.
Less than 15 days before expected arrival
time the hotel will request full payment for
the whole period booked and there is no refund.
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Should
you cut your stay short after arrival to the hotel,
there will be a 1 night extra charge (over your actual
stay) during low season and no refund for the unused
nights during high and peak season. |
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Payments
made already will be refunded by deducting the costs
for the remittance to your account. |
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© 2003-2008 Island-Network Koh Lanta. All Rights Reserved.
P.O Box 126, Phuket Town 83000, Thailand.
Tel ++ 66 8 9459 5219, Fax: ++ 66 7637 5775
E-mail: info@lanta.de
| Updated: 05
October, 2008
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